• English
  • Français
  • Deutsch
  • Italiano
  • Español
  • Português do Brasil
  • Polski
  • Русский
  • Türkçe

General Terms and Conditions of Use (GTCU) of the website https://eshop.ntn-snr.com/en/

Version dated 03 January 2024

NTN Europe (hereinafter referred to as "NTN Europe"), acting in the name and on behalf of its subsidiaries, including all the companies of the NTN Group to which NTN Europe belongs, has opened the website "https://eshop.ntn-snr.com/en/" (© NTN Europe) (hereinafter referred to as the "Site"), accessible only to business users (hereinafter referred to as "You" or "the User") wishing to purchase NTN Europe products and/or those of its subsidiaries for the needs of their business. 

Access to the Site is subject to compliance with the general terms and conditions governing access and use set out below as General Terms and Conditions of Use (“GTCU") and all the applicable laws and legislation. Thus, by using the Site, You confirm that You have read, accept and comply without reservation with these GTCU.

This Site provides a general overview of the NTN Europe group's product and service range. It is intended for business users only, access by consumers is prohibited. This Site may be updated at any time without notice.
Text information, photographs, or any other kind of information presented on the Site, are provided for reference purposes only, they shall not be deemed contractual documents liable to provide grounds for any type of legal proceeding.
NTN Europe hereby reserves the right to alter information provided on this Site, particularly concerning the technical features of products presented, at any time, without any prior notice, taking into account Site interactivity, without NTN Europe, members of its network or its employees being able to be held liable.
Prices and features of products and services presented on NTN Europe's Extranet are accurate at the time the various Site pages are placed on line or updated, and are likely to change, at any time, without prior notice from NTN Europe. 

As regards prices, these are the maximum recommended prices. 
Furthermore, all products and services mentioned on this Site are not necessarily available. NTN Europe will advise its users concerning the availability of products and services presented.

The information on products and services is not necessarily valid in all countries. In particular, it is possible that certain products or services appearing on the Site may not be available in all countries, without this constituting grounds for a claim against NTN Europe.

Any product, process or technology described or contained in the Site is likely to be protected under Intellectual Property law. No use or appropriation of these intellectual property rights is authorised by these GTCU.

2.1.    Supported browsers 
In order to ensure optimal use of this Site, it is recommended to use the two most recent versions of the browsers below (unless otherwise indicated). It is also advisable to check the activation of Cookies and Javascript code in your browser.
-    Chrome: from v87
-    Firefox: as of v78
-    Edge: from v87
-    Safari: from v13
-    iOS: from v13
-    Android: from (7.0)

Other browsers may be partially compatible, but you may not be able to take advantage of all the features.

2.2.    Account management functionality
        2.2.1.    Designation of a "User Administrator”
The User Administrator is a User specifically designated by NTN Europe as being authorised to have access to the management of user accounts.
The User Administrator's E-Shop account is created and assigned by NTN Europe.
The User Administrator will, if necessary, be in charge of managing accounts and access to the Site for the Users of his company.
The User Administrator may not, under any circumstances, give access to the Site to a person outside the company on whose behalf he is acting.

        2.2.2.    Management of accounts and access by the Administrator User
Once logged in to his E-Shop account, the Administrator User will be able to access the account management functionality via the "My business" menu by clicking on "My company".

The administrator will be redirected to the User management page, where the administrator will be able to: 

-    View the main details of their company's Users,
-    Filter the list of Users in their company by status (active/inactive, etc.),
-    Export (as an Excel file) the list of Users and their information,
-    Import a list of Users from his company (as an Excel file) for mass account creation,
-    Add a User from his company (fill in a User's surname, first name and title / add their email address / tick their authorisations),
-    Activate/deactivate a User account for your company,
-    Modify a User's company information (change a User's surname, first name and title / change their email address / modify their authorisations / reset their password).

        2.2.3.    Obligations and responsibilities of the User Administrator
The User Administrator guarantees: 
-    to respect and ensure respect of these GTCU by the Users for whom he/she has granted access to the Site,
-    that Users' email addresses are the email addresses of their company (and not personal addresses),
-    that the accounts they have created are only accessible to people internal to their company,
-    to deactivate the accounts of Users who have left their company,
-    ensure the proper management of User accounts and to keep the information referred to in article 2.2.2 up to date.

The User Administrator acknowledges and accepts that he/she is liable for any direct or indirect damage resulting from his/her management of the User accounts of his/her company, from the rights he/she will grant to these Users and from non-compliance with these GTCU by the Users to whom he/she has given a right of access.

        2.2.4.    User access 
Access to the product orders and services offered on the Site is reserved for registered Users. These Users will be able to access it using their login credentials.
Any User with Internet access may access the Site " https://eshop.ntn-snr.com/en/ " free of charge and from anywhere. The costs incurred by the User to access it (connection, Internet, computer equipment, etc.) are not the responsibility of NTN Europe.
The Site and the various services may be interrupted or suspended by NTN Europe, in particular during maintenance, without any obligation to give prior notice or justification.

When logging onto NTN Europe's Extranet (private areas intended exclusively for business users), You enter an account name and a password. 
You are solely responsible for preserving the confidential nature of your account and password and for any actions carried out using your account and/or with your password. 
You undertake to advise NTN Europe immediately of any unauthorised use of your account and/or password, and to ensure that You disconnect after each session. NTN Europe cannot be held liable for any loss or damage resulting from a breach of said obligations.

NTN Europe reserves the right to deactivate private access codes if they are used for actions which are not in line with the General Terms and Conditions of Use.

NTN Europe will make its best efforts to ensure that You get the best possible use of the Site. 
However, the access to the Site and the use of its contents are at Your own risk.

NTN Europe declines all responsibility and cannot be held liable for:
-    in the event of abnormal or fraudulent use by the User;
-    in the event of non-compliance by the User with these general conditions;
-    in the event of failure, breakdown, interruption or malfunction preventing access to the Site or any of its features;
-    in the event of temporary impossibility of access to the Site linked in particular to an operation of maintenance, updating of the Site or cyber-attack;
-    in the event of damage caused to third parties and/or to the User's equipment as a result of their connection to or use of the Site.

The equipment used to connect to the Site is the entire responsibility of the User, who must take all appropriate measures to protect the equipment and data, in particular from viral attacks via the Internet. The User is also entirely responsible for the sites and data he/she consults.
The User shall therefore be solely liable for any direct or indirect damage whatsoever that may result from your access to or use of the Site. 
Subject to compliance with the legal provisions of public order, the content of the Site is presented without any guarantee of any kind whatsoever, the information being provided for information and guidance purposes only; NTN Europe does not guarantee the accuracy of the information contained on the Site.
Information on models and their characteristics is given for information purposes only and may not be considered as constituting a contractual offer of products or services from NTN Europe, its subsidiaries or members of its network. 
NTN Europe does not guarantee that the Site and its content comply with the legislation of Your country. Access to products and services presented on the Site may, in particular, be subject to restrictions. You must therefore ensure that the law of the country from which the connection is established authorises You to access our Site and You are solely responsible for using the Site in accordance with the applicable laws and in particular the public order laws in force in your country.
The User agrees to defend, indemnify and hold harmless NTN Europe, its subsidiaries, and members of its network from and against any and all claims and expenses, including legal fees, that it may incur as a result of Your use of the Site or by any other person using Your account. NTN Europe reserves the right to conduct an exclusive defence against the claim for which it is to be held harmless under this article. In this case, You must provide NTN Europe with all assistance reasonably required by NTN Europe. 

This Site as well as all the content of this Site, of whatever nature, is governed by the French Intellectual Property Code (Code de la Propriété Intellectuelle). The presentation and content of the Site constitute a work protected by the French laws in force on intellectual property, of which NTN Europe is the owner. All rights reserved. 
NTN Europe certifies that it holds or has the necessary authorisations for the use of all denominations or trade names, logos, names of products and services in the range, as well as the works integrated into the Site, such as photographs, texts, slogans, drawings, models, images, animated sequences with sound.  Denominations or trade names, logos, the names of products and services belonging to the range are, with some exceptions, trademarks filed by NTN Europe.
Other trademarks are also mentioned. These are either used by NTN Europe with the authorisation of their owner, or simply to point out the products or services offered by NTN Europe.
Photographs, texts, slogans, drawings, models, images, animated sequences, accompanied by a soundtrack or not, as well as any other works incorporated into the Site or any other content are the property of NTN Europe or third parties who have authorised NTN Europe to use said contents.  Any commercial exploitation, reproduction, representation, use or modification, by any process whatsoever and on any medium whatsoever, of all or part of the Site, and/or its content, without having obtained NTN Europe's prior authorisation, is strictly prohibited and constitutes an offence of counterfeiting.       

Notwithstanding the foregoing, only reproductions, on paper or computer media, of the said Site and/or its content are authorised for information purposes provided that they are strictly reserved for private, non-commercial use, excluding any use for advertising and/or commercial and/or information purposes and/or that they comply with the provisions of article L. 122-5 of the French Intellectual Property Code (Code de la Propriété Intellectuelle français). Any copy for such use as defined above must mention NTN Europe's copyright and property rights. We reserve the right to terminate this authorisation at any time, by sending a notice addressed to You personally or published on the Site. Any use of this information must then be immediately discontinued. 
In any case, access to the Site and this authorisation may not under any circumstances effect any transfer, to Your benefit, of the aforementioned intellectual property rights, which remain the exclusive property of NTN Europe or third parties having authorised NTN Europe to use them.

6.1.    Personal data 
The information NTN Europe receives from You corresponds to the information required to use the Site. 
This information is necessary to allow You to access the NTN Europe extranet, to receive the NTN Europe Newsletter (electronic newsletter), but also to allow NTN Europe to respond to your information requests. 
NTN Europe is the data controller.
The data that You communicate to us are kept by us for a period of three years.
In accordance with the legal and regulatory provisions in force concerning the processing of personal data and, in particular, Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, You have the right to access, rectify and, if necessary, delete data concerning You. You may also, for legitimate reasons, object to the processing.
These rights can be exercised by simple written request sent by e-mail to dpo@ntn-snr.com or by post to the "Compliance Department (PC 08)-NTN Europe, 1 rue des Usines, 74010 Annecy Cedex, France". 
Regarding the Privacy Policy, You can access it on the Site.

6.2.    Cookies
Certain pages of the Site may use cookies, the purpose of which is to access information stored in your connection terminal and in particular to record information relating to your browsing on the Site, and to store information that You entered during your connection in order in particular to facilitate your navigation during your next connection.
The storage period for the information thus collected is thirteen months from the insertion of the corresponding cookie.
You can of course, by configuring your browser, oppose the registration of these cookies and/or delete them at any time and individually.

Hypertext links to the Site (www.ntn-europe.com) require prior written authorisation from NTN Europe. If You wish to set up a hypertext link to our Site, You must therefore first contact the person in charge of the Site. If necessary, NTN Europe reserves the right at any time and for good reason to require the removal of a hypertext link. Any such deletion must be immediate.

NTN Europe cannot under any circumstances be held responsible for sites with a hypertext link to this Site and disclaims all liability for their content and use.
In addition, the Site may contain references and hypertext links to third-party websites. NTN Europe does not control these websites and cannot be held responsible for such sites and disclaims all liability for their content and use.

8.    ETHICS
You undertake to comply with the regulations in force in terms of ethics and, in particular, not to perform any act that could constitute illicit solicitation, fraud, active or passive bribery, unethical commercial practices or practices contrary to applicable law.
You shall indemnify and hold NTN Europe harmless from any damages and losses suffered by NTN Europe as a result of illicit/unfair practices attributable to You.

NTN Europe is entitled at any time to suspend or delete Your access right by blocking access data without providing reasons, especially if You have:
-    Provided false information during registration;
-    Not respected the provisions of the GTCU or your duty of care with regard to the processing of access data;
-    Infringed applicable law with regard to access to or use of the Site; or
-    Been inactive on the Site for a period of at least 24 months. 

In the event that any provision of these GTCU is held to be illegal, invalid or unenforceable under any law, regulation or treaty applicable to the GTCU, such provision shall be deemed ineffective without this affecting the other provisions of the GTCU which shall remain in full force and effect.
These GTCU contain the entire agreement between NTN Europe and You for the use of the Site. 
For any order placed online via the "Order" section and/or an "e-business-type" application, NTN Europe's General Terms and Conditions of Sale and Provision of Services shall be applicable to the purchase that You make and shall prevail over the GTCU in the event of any contradictory provisions.

These GTCU are subject to French law to the exclusion of its conflict of law rules. The prevailing language of the GTCU is the French language. 
In the event of a dispute, You and NTN Europe shall attempt to resolve the dispute by mediation or any other amicable solution. If You and NTN Europe are unable to reach an amicable solution, the dispute shall be subject to the exclusive jurisdiction of the courts of Annecy, France.

NTN Europe hereby reserves the right to modify and update access to the Site as well as the GTCU at any time. These modifications and updates are binding on You, who must therefore regularly refer to the Site and to this section to check the GTCU in force.